Terms + Conditions
We always strive to do our best, but we cannot guarantee perfection. If you have something come up, let us know, and we’ll do out best to accommodate you.
Know that our property sits right on Coast Highway, and while that’s incredibly convenient and we’ve gone to great lengths to enhance a sense of privacy and quiet, there is some traffic noise.
Sometimes there’s live music.
We want you to feel at home, so let us know what we can do to make it that way.
Check-In & Check-Out
Check-In: 4:00 PM
Check-Out: 11:30 AM
Early Check-In (1:00 PM): $25 (subject to availability)
Late Check-Out (1:30 PM): $25 (subject to availability)
Cancellation Policy
Cancellations or modifications must be received by 4:00 PM, 5 days prior to arrival.
Cancellations within 5 days of arrival, no-shows, cancellations after check-in, or early departures will be charged in full (room + tax).
A one-night deposit is charged at booking and is refundable outside the cancellation window (less a $50 fee), unless a non-refundable rate is selected.
A $50 cancellation / rebooking / modification fee (per room) applies and may be used as a credit toward a future stay.
We strongly recommend purchasing travel insurance.
Good Faith Rebooking
If plans change within the non-refundable window, we will make a good faith effort to rebook your room.
Any recovered revenue will be refunded, less the $50 fee. Rebooking may require discounted rates or room adjustments and is not guaranteed.
Refunds, if applicable, are issued within 10 days of the final night of the original reservation.
General Policies & Agreement
By completing your reservation and accepting check-in, you acknowledge and agree to the following:
You have confirmed your rate, dates, and room type, and understand that room sizes, layouts, and decor vary
Specific room assignments are not guaranteed; rooms may be reassigned within the same or upgraded category
You agree to vacate the room by 11:30 AM; late check-out may incur applicable fees
One parking space is permitted per room; violations may result in a $50 per night fee
The property is privately owned and reserves the right to refuse service or terminate a stay if necessary
Housekeeping is provided upon request and will not enter rooms unless requested or required
The hotel is not responsible for money, jewelry, documents, or other valuables
Guests are responsible for any damage caused during their stay and authorize charges for repair or replacement
Chargebacks or disputed charges that are unsuccessful may incur a $250 administrative fee
Pet Policy
We welcome up to two well-behaved pets (no puppies or aggressive breeds).
A $75 per stay fee applies (for up to two pets).
Pets must be supervised at all times or properly crated when left alone.
Pets are not permitted on furniture or beds. Violations will result in a minimum $150 cleaning surcharge.
Failure to disclose pets may result in a $250 penalty and/or termination of the stay without refund.
Any damage, excessive hair, noise, or disturbances caused by pets may result in additional charges and/or removal from the property without refund.
Service animals covered under ADA guidelines are exempt.
Guest Conduct
Parties or events are not permitted without prior written approval. Violations may result in a $250 fee and/or termination of stay without refund.
Quiet Hours
Quiet hours are observed from 10:00 PM to 7:00 AM.
If another guest is disturbing the peace, please contact us and we will work to resolve the issue promptly.
Guests who violate quiet hours may receive one or more warnings. Repeated or significant disturbances may result in termination of the stay without refund at management’s discretion.
If An Issue Arises
We are committed to resolving any issues promptly.
If a serious mechanical issue (plumbing, HVAC, electrical) cannot be resolved, you may choose to check out and receive a refund for that night.
If you choose to remain in the room, refunds for that issue will generally not apply.
The sooner you communicate any concerns, the better we can assist.
Amenities & Use (Assumption of Risk)
All amenities — including the cedar hot tub (spa), bicycles, surfboards, boogie boards, firepit, and beach equipment — are provided for guest enjoyment at your own risk.
By using these amenities, you acknowledge and agree that The Green Room Hotel is not liable for any injury, loss, or damage arising from their use.
Guests are expected to exercise reasonable care:
Bicycles: Helmets are recommended and available nearby during normal business hours
Surfing: Please use lifeguarded beaches such as Carlsbad State Beach and Oceanside Harbor Beach
Spa: Use caution when entering/exiting; surfaces may be slippery. Contact us if assistance is needed with the cover
Firepit: Do not leave unattended while in use
Guests are responsible for any misuse or damage to equipment.
Property Use & Amenities
Beach Towels: Complimentary ($45 replacement fee if lost)
Bikes, Boards & Gear: Complimentary; must be returned (damage charged at cost)
Rollaway Bed: $50 per stay (must request by noon same day)
Workspace: Available in select rooms
Food & Beverage
Snacks and beverages are provided in-room and will be charged to the card on file based on usage.
Firepit Use
Please turn the firepit on and off at time of use. Exercise caution when lighting and operating.
Do not leave unattended. Supervise children at all times.
Spa (Hot Tub)
Maintained at 103°F. There are no jets. Please ensure the gate is securely closed after use.
Use at your own risk. Contact us if assistance is needed with the cover.
Final Note
Thank you for your attention to these policies — they help us create a smooth, respectful, and enjoyable experience for all guests.
Last updated March 26, 2026
Website Terms of Use
By accessing or using this website, you agree to the following terms:
Use of Site
This website is provided for informational and booking purposes only. You agree to use it lawfully and not engage in any activity that disrupts or interferes with its operation.
Accuracy of Information
While we strive to keep information accurate and up to date, we do not guarantee completeness, accuracy, or availability at all times.
Reservations & Transactions
All reservations made through this website are subject to The Green Room Hotel’s booking policies, cancellation terms, and conditions outlined at the time of booking.
Limitation of Liability
To the fullest extent permitted by law, The Green Room Hotel shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or inability to access it.
Third-Party Links
This site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Privacy
Information submitted through this website is handled in accordance with our Privacy Policy.
Force Majeure
We are not liable for failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, utility failures, or government actions.
Governing Law
These terms are governed by the laws of the State of California. Any disputes shall be resolved in San Diego County, California.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any updates.